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LEGAL TIP OF THE WEEK

HOW TO AVOID A CALL FROM A ROBOT

If you have ever received a marketing call, chances are it was placed by a “robot”. This industry, as well as the collection industry, relies heavily upon automated dialers to make contact with people and switches over to an agent when the call is answered. Recent news reports show the instance of these types of annoying calls is on the rise, which has led Congressional leaders to take a look at considering legislation that limits the calls and the abusive practices that so often go along with them. In order to get around consumer complaints companies are getting more sophisticated by using a local number so the person on the other end of the line will answer. The best rule is to avoid taking a call you don’t recognize, or advising the caller to cease and desist contact with you if you do take the call.

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